Service provides home care from the heart

Published on Wednesday, 13 September 2017 10:57
Written by Charles Paullin

Staff Writer

BERLIN - After serving several years in the home care business, Eva Puzio decided to start her own business in the industry.

Even though it was just four years ago when she started From The Heart Home Care LLC on Broad Street in New Britain, she’s since relocated to a bigger office in Berlin with more parking, and expanded to a second office in Colchester.

“What we do, we really do from the heart,” said Puzio

Services at From The Heart Home Care LLC include providing elderly and disabled individuals with a companion/homemaker, to offer companionship, and help with walking/reading, meal preparation, light housekeeping, shopping and errands, religious services and serving as escort to social events.

For more advanced needs, the business also offers personal care assistance to help with personal hygiene, dressing, walking, transportation, encouraging movement, bathing, feeding, toileting, doctors visits and changing bed linens. There’s also special medical care to help people who have suffered a stroke or are dealing with cancer, dementia, alzheimer’s, ALS and brain injuries.

There’s also a 24-hour live-in service and a home care manager available 24 hours a day, seven days a week to solve challenges and communicate closely with family members.

All of this can be done through a designed affordable plan that will address client’s needs too, as From The Heart Home Care LLC accepts Title 19 insurance coverage.

“We take our business very seriously,” said Puzio.

All caregivers are bonded, insured, screened and managed by the central office. Most of her employees also speak a second language, including Polish, French, German, Korean, Spanish, Ukrainian.

“We take care of employees and appreciate them for the hard work they do,” said Puzio. “Our employees do the best job in aid care.”

Members of the CT Association for Home Care, the Greater CT Chamber of Commerce and The HomeCare & Hospice Associations, From The Heart Home Care LLC has been awarded as a Best of New Britain by the New Britain Herald in Home Health Care for the past two years.

Recently, Puzio and her business partnered with the Veterans Care Coordination to provide expanded benefits to veterans and their spouses. Through the partnership, up to $25,525 per year can be awarded to pay for homecare.

From The Heart Home Care LLC is located in Berlin at 300 New Britain Rd., Berlin, CT 06037 and can be reached at 860-882-4623, and Colchester at 188 Norwich Ave., Suite C-1 Colchester, CT 06415.

Charles Paullin can be reached at 860-801-5074 or

Posted in New Britain Herald, , Business, General News, on Wednesday, 13 September 2017 10:57. Updated: Wednesday, 13 September 2017 10:59.