Submitted to The Herald
This is what the very best funeral homes offer. Duksa Family Funeral Homes at Burritt Hill, 332 Burritt St., in New Britain, is one of the very best in the state and its longtime family and staff is amongst the region’s most experienced and caring. Burritt Hill and its sister facility Newington Memorial Funeral Home, have been recognized by the University of Connecticut’s Family Business Awards program. They have also received the Pursuit of Excellence Award by the National Directors Association for many years, awarded to only 1% of funeral homes in the country. Awards are nice, but the sentiment of the families cared for by the Duksa Family and staff is what truly counts, and over the years, families return to their friends at Burritt Hill, secure in the knowledge that the burden of their grief won’t be shouldered alone. And they have also come to learn that for Burritt Hill, it doesn’t begin or end with the arrangements. “When an unexpected death occurs, everything is in pieces. Thank you to funeral director Michelle Olson for helping us to put the pieces together during a very trying time in our lives. She showed caring compassion and an effort above the and beyond what her profession requires her. For that we will be eternally to her.” – The Family of Nicole B. Rybka. This is just one of the many testimonials from families who have lost someone dear to them after receiving compassionate service from Burritt Hill Funeral Home.
There have been some technological changes in the businesses - the addition of remembrance DVDs and web pages for electronic remembrances to name just a couple, but at its heart, as Diana Duksa Kurz says, “it’s about people, meeting their needs and exceeding their expectations. It’s about being extraordinary, in a family’s darkest hour”. The firm specializes in working with families to craft burial and cremation services that are unique and meaningful. The staff takes great pride in celebrating life in a way that captures the heart and soul of the deceased, while respecting financial, cultural and religious needs and beliefs of the family. “We firmly believe that our independent, family-owned funeral homes, with an amazing team of dedicated staff members, provide compassionate care and support like no other. From the moment a family contacts us to arrange a funeral in advance, or make arrangements at the time of a death, to discuss Veteran’s benefits, order cemetery memorial work or visit with our bereavement support staff, they will feel at ease and embraced. We feel blessed to call them our friends,” said Duksa Kurz.