New Britain mayor warns of phone scam

Published on Tuesday, 8 January 2019 20:26
Written by LISA BACKUS


NEW BRITAIN - Mayor Erin Stewart is warning residents to beware of telephone scams after receiving a report that a city number had popped up during a scammer’s call.

City police have not received any reports, but Stewart’s office got an email from a resident reporting that “City of New Britain” had popped up in a caller ID, said the city’s public affairs specialist, David Huck. When the automated voice on the phone said the call was from “cardholder services,” “the resident immediately hung up,” Huck said.

“Just a friendly reminder to be cautious when you see an unknown caller contacting you: There have been a lot of phishing scams recently,” Stewart wrote in a Facebook post. “We are aware of at least one instance of a scammer who was able to use the contact ‘City of New Britain 827-2012’ to distribute a recorded announcement regarding ‘cardholder services.’ ”

The call was not from the city, Stewart said.

“Be wary of phishing scams and never provide identifying information over the phone or internet unless you are absolutely sure you know who you are dealing with,” she said.

Lisa Backus can be reached at 860-801-5066 or

Posted in New Britain Herald, New Britain on Tuesday, 8 January 2019 20:26. Updated: Tuesday, 8 January 2019 20:29.