OOO No! Burst pipe shutters Plainville AAA office

Published on Monday, 8 January 2018 21:31


PLAINVILLE - The local AAA office was closed Monday following a cold-related water pipe burst Sunday night, which caused “pretty significant damage,” said public affairs manager Amy Parmenter.

Parmenter said AAA executives were meeting today to discuss how much damage was incurred, what insurance will cover, what repairs needed to be done and what the timeframe was for reopening.

“I don’t think that they have a time frame yet,” she said. “With this cold weather, plumbers are pretty stretched out right now responding to water pipe breaks all over the state. I do know that it is an ‘all hands on deck’ situation and that our priority will be to get the situation remedied and the office up and running again as soon as possible.”

Parmenter said that in the interim, AAA employees have been temporarily relocated to other offices. She encouraged customers to visit other offices as well. AAA also has nearby locations in Avon, Cromwell, West Hartford, Enfield, Manchester, Waterford and Old Saybrook.

“Ironically, I had just sent out a press release about what homeowners can do to prevent pipes from breaking and how to respond to it,” said Parmenter. “Then I heard about this happening.”

The Plainville AAA wasn’t the only local establishment that dealt with a pipe burst this winter. On Dec. 30, the AMC Plainville 20 movie theater, located at 220 New Britain Ave., suffered a water pipe burst. Fire crews were called in and the theater was evacuated. The movie theater reopened later that afternoon.

According to, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands of dollars in property damage.

The pipes that are most at risk are those in unheated interior spaces such as basements, attics and garages. The website quotes Insurance Institute for Business and Home Safety spokeswoman Susan Millerick for advice on prevention.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” said Millerick. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes and the cost of your insurance deductible.”

For more information about AAA, including the addresses of alternate locations, visit

Brian M. Johnson can be reached at 860-973-1806 or

Posted in New Britain Herald, New Britain, Plainville on Monday, 8 January 2018 21:31. Updated: Monday, 8 January 2018 21:34.