Southington's Serafino Pharmacy closes after 65 years, residents share memories

Published on Thursday, 23 September 2021 13:39


SOUTHINGTON – Following the recent closure of Serafino Pharmacy after 65 years, town residents showed an outpouring of support and wished Ron Serafino a happy retirement.

The pharmacy at 36 N. Main St., which closed Sept. 14, was originally founded by Ron Serafino’s father, Paul, in 1956. Ron Serafino took over in 1984, after his father’s death, and garnered a positive reputation for providing personal service and building relationships with customers.

Serafino Pharmacy offered medicine, home healthcare supplies, hospital supplies and gift cards. When it was run by Paul Serafino, it was known for having an ice cream machine and lunch counter. Under Ron Serafino, customers looked forward to seeing his friendly black labs hanging out behind the counter.

Family member Christina Serafino made the announcement on the store’s Facebook page and shared with supporters the story of the pharmacy’s long history in town. The post drew a strong response, with 77 residents commenting. Many shared happy memories of coming to the store and many more wished the family well.

“Today is a day that we've talked about for years, but it always seemed like a myth,” wrote Christina Serafino in the announcement. “(…) Aside from all the stories I could share for days, the most important thing about today is truly celebrating my Dad and the almost 50 years of blood, sweat, tears and love that he has put into the pharmacy. Through everything that life has thrown at our family, he has been steadfast in waking up to make sure that his customers were cared for and that his family was provided for.”

Christina Serafino wrote that her parents were two of the most selfless people.

“I've ever known and they both deserve to enjoy this day and beyond and finally take the time to do the things they've dreamed of for so many years but put everyone else first,” Christina Serafino continued. “And I can't wait to see the adventures they take and all the fun they'll get to have with us and their grandchildren. And to all of the community who may be sad about the pharmacy closing, please know that my dad did not take this lightly. His heart was in that business. His soul was in that business.

Christina Serafino wrote that her dad loved and cared for every person that came into their pharmacy.

“Southington won't forget Serafino's and trust me, we won't forget you, either,” wrote Christina Serafino.

Paul Chaplinsky, who serves on the town council, said that the Serafino family is “adored” in the community.

“I’ve been going to Serafinos pharmacy for more than 45 years and would not have done it any other way,” he said. “I always enjoyed hanging around and having wonderful discussions with your father. We are so fortunate to have had a local pharmacy like Serafinos with such a great family at the helm. My son recently worked there for a year or so and learned so much from your parents about the business and how to interact with customers. Those foundational experiences are invaluable to the person he will become in my wife Kim and I are forever grateful that he had that opportunity to work with such great people. Lots of love to the entire Serafino family and best wishes and good health to your mother and father.”

Michael Bafuma said he fondly remembered his years of working at the pharmacy behind the counter.

“Ron taught me so much about customer service and what it meant to really care for people by doing things that, at the time, seemed so small or insignificant, but made a world of difference,” he said. “I hope Ronny embraces retirement and gets to do all the things he can possibly dream of.”

John Myers congratulated Ron and Nancy Serafino on their retirement.

“Your impact on the community has been immeasurable,” he said. “Thanks for being great neighbors and friends of the Y

As mom would say…. ‘Follow your dreams and enjoy the trip.’”

When interviewed for the 65th anniversary of his business, Ron Serafino reflected positively on his years running the pharmacy.

“I made a good living and a lot of friends here in Southington,” he said. “I can’t complain.”

Brian M. Johnson can be reached at 860-973-1806 or

Posted in New Britain Herald, Southington Herald on Thursday, 23 September 2021 13:39. Updated: Thursday, 23 September 2021 13:41.