Dunkin' leaves a hole in downtown New Britain

Published on Thursday, 16 January 2020 21:05
Written by Ciara Hooks


NEW BRITAIN - The Dunkin’ Donuts shop at 135 Main St., next to the police station, abruptly shut down this week.

The sign on the front door reads, “As of 1/13/2020 we are permanently closed. Visit us at 130 South Main St. or 118 East Main St.”

The reason behind the sudden closure was not clear. The Herald reached out to Carey Gagnon, the owner, but he didn’t return calls.

“I know it was a corporate decision and he is closing another location without a drive-thru, as well. I believe it has something to do with that,” said Mayor Erin Stewart.

According to Gerry Amodio, executive director of New Britain Downtown District, the location no longer fit the company’s corporate model, which is now a high-volume store, easily accessible by vehicle.

“Most Dunkin’s have moved away from the traditional counter-and-table model, to the smaller ‘shared space’ model, similar to Carey’s newest Dunkin’ in the Noble Gas Plaza on Farmington Avenue. That unit is setting records for them,” said Amodio.

Another sign on the front door of the closed location reads, “Coming Soon New Britain, Experience the NEW,” and according to Stewart, there is something in the works that will result in a new business in the space.

“As for the next tenant, we are currently in negotiations with another local small business owner. I can speak more to that once we have a signed agreement approved between all parties,” said Stewart.

The now-shuttered shop opened in the 2,700-square-foot space in February 2014. It featured an upscale cafe design with an electric fireplace, leather seating, a plasma TV, Wi-Fi and computer outlets. The company beat out about 15 other businesses for the location and while some were against it, many others were excited about its arrival.

“We are sorry to see Dunkin’ close downtown,” said Amodio. “We’re glad Carey is keeping a huge commitment in New Britain, as they are very good people.”

This was Gagnon’s fourth Dunkin’ Donuts location in the Hardware City.

Ciara Hooks can be reached at 860-801-5082 or chooks@centralctcommunications.com.

Posted in New Britain Herald, Business, New Britain on Thursday, 16 January 2020 21:05. Updated: Thursday, 16 January 2020 21:07.