To The Editor:
Iâ€™ve been a resident of New Britain for close to 70 years and really donâ€™t have too many complaints about the city, its services, or the hundreds (thousands?) of employees. In the past few weeks Iâ€™ve had to make use of some of the services, mainly at City Hall, that are available and was treated with respect and dignity, and a healthy smattering of humor. I soon came to the realization that many folks overlook or would rather not see what exactly their tax dollars do, because itâ€™s not happening in plain sight!
To all of those working behind the scenes, the unsung heroes, I extend a hearty THANK YOU for your service. To those who are visible on a daily basis I thank you as well.